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Managing your mental health and wellbeing during times of uncertainty

Running a small business has always required grit, creativity and the ability to adapt quickly. However, today’s environment brings a level of uncertainty that can present challenges for everyone.

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Economic pressures, rising operating costs, shifting customer behaviour and ongoing workforce challenges don't just affect business decisions; they can also affect your mental health and wellbeing.

Here are some practical strategies to help you navigate uncertainty and manage stress.

The hidden stress of running a small business

In recent years, the level of uncertainty facing small business owners has intensified. For many small business owners this creates a persistent sense of being ‘on alert’, scanning for the next challenge or setback.

This heightened sense is a natural human response to unpredictability. When the brain perceives uncertainty as a threat, it activates the stress response system, preparing the body to react quickly.

In the short term, this can help business owners stay focused and responsive. When uncertainty becomes chronic, the stress response can remain switched on for long periods, taking a significant toll on mental health and wellbeing.

The mental toll of uncertainty

When business owners feel they cannot predict or control what comes next, it becomes harder to make decisions, plan ahead or feel optimistic about the future. Over time, this can take a significant toll.

Small business owners may find themselves imagining worst-case scenarios, replaying concerns late at night or feeling unable to switch off.

This can lead to fatigue, irritability, difficulty concentrating, a sense of being overwhelmed, reduced productivity and anxiety or low mood.

The emotional load of running a business can also lead to isolation. Many small business owners feel they must appear strong for their staff, customers and families. This can make it difficult to acknowledge when they are struggling.

How to stay steady in uncertain times

Without support, stress can accumulate and begin to affect physical health, relationships and decision-making.

While uncertainty is part of running a small business, there are practical ways to protect your mental wellbeing and create more breathing room in the day.

  • Remind yourself that unpredictability is a reality of running a business, not a result of anything you’ve done or not done.
  • Focus on what’s in your control and list the tasks, decisions or actions you can influence to shift attention away from the unknowns and reduce feelings of helplessness.
  • Break down big worries into smaller, solvable pieces – instead of asking ‘what if the business doesn’t survive?’ ask ‘what can I adjust this month to improve cash flow?’
  • Identify the signs that your stress is building, such as irritability, avoidance or overworking, so that you can intervene early rather than waiting until you’re overwhelmed.
  • Celebrate the wins (no matter how small) to acknowledge progress to help counterbalance the brain’s tendency to fixate on threats and uncertainty.

It’s also important to think about your overall wellbeing and the steps you can take to create a calmer mindset. Small consistent habits can make a noticeable difference in how you cope, think and lead.

Useful wellbeing strategies

When feeling overwhelmed, small, practical habits can make a meaningful difference.

  • Set boundaries around news and information like checking updates at set times rather than constantly scrolling. This helps reduce mental clutter and keeps the brain from staying in ‘threat mode’.
  • Take short breaks away from devices. A few minutes of movement, stretching or fresh air can calm your nervous system and improve focus.
  • Talking with others whether it’s a trusted peer, mentor or a professional support service can help lighten the load and offer perspective.
  • Prioritise your sleep and rest. Fatigue magnifies stress. Protecting sleep and building in small moments of rest strengthens resilience and decision‑making.
  • Practising grounding techniques like simple breathing exercises, mindfulness moments or sensory grounding can help calm the body and bring clarity when things feel chaotic.

These strategies won’t remove uncertainty, but they can help you navigate it with more steadiness, clearer thinking and a stronger sense of control.

Reaching out for support

When stress hits, the impulse can be to withdraw, but reaching out for support is a sign of strength.

Recognising early signs of distress in yourself and others is a proactive step toward preventing burnout or more serious mental health challenges.

Look for the following signs:

  • withdrawal or reduced engagement
  • irritability or mood changes
  • difficulty concentrating
  • disrupted sleep
  • feeling constantly on edge
  • loss of motivation or confidence.

Services like Beyond Blue’s NewAccess for Small Business Owners (NASBO) and Before Blue are designed to help small business owners and their teams navigate stress with practical, evidence-based strategies.

NASBO is a unique, free, confidential mental health coaching program that offers practical tools to manage stress, problem-solve and build coping strategies. Coaches understand the realities of running a business and provide guidance tailored to each person’s circumstances.

Visit NewAccess for Small Business Owners.

Before Blue (Beyond Blue’s workplace wellbeing program) provides counselling, wellbeing support and resources to help employees navigate stress and uncertainty. These services offer a safe space to talk through challenges and develop strategies to protect mental health.

 

 

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David Scott

David Scott

Partner

Chartered Accountant, Bachelor of Business (Accounting), Diploma of Financial Planning

David began his professional career in 1978 before returning to Geelong and establishing his own practice in 1987. Over nearly four decades, the firm has continued to grow and evolve into what is now Scotts Chartered Accountants.

David works closely with business owners and SMSF clients, bringing extensive experience across tax, business and superannuation matters. He has always believed in staying ahead of change, continuing to improve and making sure clients have the information they need to make confident decisions. His long held belief that “knowledge is power” continues to shape the way he works with clients and the wider Scotts team.

David is passionate about building a strong team and helping business owners look beyond the numbers, with a focus on understanding their business, identifying opportunities and planning for the future.

Outside of work, David is an avid runner and adventure traveller. He has completed multiple half and full marathons, including a marathon on all seven continents, along with challenges such as Everest Base Camp, Mount Kilimanjaro, the Kokoda Trail and the Marathon des Sables.

Larry Caravallo

Larry Cavallo

Partner

Chartered Accountant, Bachelor of Accounting and Bachelor of Commerce

Larry is passionate about helping clients grow their businesses through practical advice and strong, long term relationships. He takes the time to understand what clients want to achieve and enjoys working alongside them as their business grows and changes.

Larry believes accounting should be clear and easy to understand, with a focus on giving clients useful information and advice they can act on.

Outside of work, Larry enjoys gardening and playing golf.

Jessica Markewicz

Jessica Markewicz

Partner

Chartered Accountant, Bachelor of Commerce, majoring in Accounting and Financial Planning

Jess has over 20 years of experience working closely with businesses to help them achieve their financial and strategic goals. She works with clients across taxation, business planning, compliance and growth, with a focus on practical advice and building long term relationships based on trust and personalised service.

Jess has a strong interest in property and business development and is passionate about helping clients make informed decisions that support their long term success.

Outside of work, Jess loves travelling and making memories with her family, whether exploring new destinations or enjoying adventures closer to home.

Chris Scott

Chris Scott

Partner

Chartered Accountant, Bachelor of Commerce, majoring in Accounting and Management

Chris works predominantly with business clients, helping them navigate challenges, identify opportunities and work towards their long term goals. He enjoys working with a diverse range of businesses and developing practical solutions that reflect each client’s individual circumstances.

Outside of work, Chris is the Treasurer and an active player at Thomson Football & Netball Club, where he is passionate about supporting community sport. He also enjoys spending time with his wife Lauren, their two children, Jasper and Juke, and their dog, Leo.

Thomas Scott

Thomas Scott

Senior Client Manager

Chartered Accountant, Bachelor of Commerce, majoring in Accounting and Management

Tom works closely with business owners and family groups to help them understand their position and make confident decisions.

His approach is practical and personal. He focuses on making the numbers clear, explaining what matters and helping clients plan ahead, rather than just looking at things after the fact.

What drives Tom is helping clients build a business that supports the life they want and being someone they can rely on along the way.

Outside of work, Tom enjoys spending time with family and friends, watching sport and being a long suffering North Melbourne supporter.

Connor Jervies

Connor Jervies

Senior Client Manager

Chartered Accountant, Bachelor of Commerce, majoring in Accounting and Finance

Connor works closely with business owners across accounting, tax and business advisory. He enjoys helping clients understand their numbers, improve profitability and build stronger businesses through clear and practical advice.

Connor has a particular interest in working with growing businesses and helping clients plan ahead and make decisions that support their long term success.

Outside of work, Connor is passionate about local football and enjoys playing, coaching and contributing to his community club.

Hamish Irvin

Hamish Irvin

Accountant

Commerce graduate, majoring in Accounting, currently completing his final year of Chartered Accountant studies

Hamish has been part of the Scotts team for three years and works closely with the senior client managers, particularly Tom, across a range of client work. He enjoys building relationships with clients and is focused on continuing to develop his experience while growing his own client base.

Outside of work, Hamish is the ultimate sports tragic and will watch or play just about anything. He also umpires football on weekends, which keeps him active and involved in the game despite, in his words, having little footballing ability.

Hugh Menzies

Hugh Menzies

Accountant

Bachelor of Commerce, majoring in Financial Planning and Accounting

Hugh works with small business clients across a range of accounting and tax matters, including individual and business tax returns, financial statements and Business Activity Statements. He enjoys working with clients to help them understand their position and support them as they build their businesses and work towards their goals.

Outside of work, Hugh is a keen sports fan and enjoys spending time with family and friends.

Hugh Menzies

Iggy Roberts

Accountant

Bachelor of Business Accounting

Iggy works across a range of accounting and tax work, with a focus on preparing financial statements and supporting clients with their tax compliance obligations. He enjoys working as part of the wider Scotts team and helping ensure client work is completed accurately and efficiently.

Outside of work, Iggy enjoys staying active, catching up with mates and keeping up with the footy.

Hugh Menzies

Liam Purtill

Junior Accountant

Currently studying a Bachelor of Commerce at Deakin University

Liam works across a range of accounting and tax work, including preparing financial statements, Business Activity Statements and tax returns for businesses and individuals. He is passionate about continuing to grow within the firm, developing his experience and contributing to the wider team to support clients and their goals.

Outside of work, Liam enjoys playing golf, catching up with mates and playing football for Thomson Football Club.

Cooper Lynch

Cooper Lynch

Junior Accountant

Currently studying a Bachelor of Business at Deakin University

Cooper works across a range of accounting and tax work while continuing to build his experience as part of the Scotts team. He enjoys developing his skills, learning about different businesses and contributing to the wider team to support clients.

Outside of work, Cooper enjoys spending time with friends, following football and basketball and travelling. He also plays football for Thomson Football Club.

Cooper Lynch

Ziggy Lee

Junior Accountant

Currently studying a Bachelor of Commerce, majoring in Accounting

Ziggy works across a range of accounting and tax work, including tax returns, financial statements and Business Activity Statements, while continuing to build his experience as part of the Scotts team. He enjoys learning about different businesses, developing his technical skills and working alongside the wider team to support clients.

Outside of work, Ziggy plays football for Leopold and is a passionate Essendon supporter.

Ruby Saunders

Ruby Saunders

Administration Assistant

Ruby joined Scotts in February 2024 after moving to Geelong from Northeast Victoria, where she previously worked for a local accounting firm as a receptionist.

She provides administrative support across the wider team, including greeting clients, managing incoming phone calls and emails and scheduling appointments. Ruby always aims to be as efficient as possible so clients and staff can get what they need, when they need it.

What Ruby enjoys most about working at Scotts is that every day is different and being part of a close knit team that supports each other.

Outside of work, Ruby enjoys spending time with family and friends and going to the beach.

Ruby Saunders

Ella Cooper

Administration Assistant

Ella supports the wider Scotts team across a range of administrative tasks and enjoys building positive relationships with clients over the phone and by email.

Her role includes collating tax packages, data entry, managing bookings and helping direct client queries to the right person within the team.

Outside of work, Ella enjoys arts and crafts, photography and taking time to relax.

Claire Markewicz

Claire Surace

Administration Assistant

Claire supports the team across a broad range of administrative functions, including accounts payable and receivable, ASIC compliance and the administration of the firm’s trust account.

She is responsible for helping ensure financial transactions are processed accurately, regulatory obligations are met and trust account records are properly maintained.

Outside of work, Claire is usually kept busy running around after her son, Lenny. She also enjoys reading, cooking and relaxing in her spare time.

Mercedes Perez

Mercedes Perez

Receptionist

Certificate IV in Office Administration

Mercedes joined Scotts in November 2022 and is often one of the first points of contact for clients visiting or calling the office. She supports the wider team across reception and administration, including managing phone calls, appointments, client queries and the day to day running of the front office.

Mercedes is energetic, friendly and enjoys building strong relationships with clients and supporting the team wherever she can. She values being part of a close knit team and contributing to a positive experience for everyone who comes through the office.

She also makes a great coffee.